Delivery and Production

Production time

Each Rupu Made item is personalised individually to order.

  • In stock (marked “In stock” on the product page): embroidery and dispatch within 1–3 business days.
  • Pre-order (marked “Pre-order” on the product page): production and dispatch take 2–3 weeks.

Delivery

Once ready, your order is shipped with Omniva. Delivery within Latvia usually takes 1–3 business days; delivery to other countries may take longer.

Free delivery within Latvia on orders over €60.

🎄 Christmas

To receive your gift before Christmas, please order:

  • by 14 December — for in-stock items;
  • by 30 November — for pre-order items.

Important information

As items are individually personalised, they cannot be exchanged or returned, unless a manufacturing defect is found. If you have any questions about timelines, please contact us before placing your order.

Holiday periods

During holiday seasons and Black Friday, order volumes are higher than usual, so production and delivery may take slightly longer.